Can top ups be refunded?
Because of the immediate use nature of a Top-Up, once a transaction has been completed and the Top-Up sent to the cited mobile number, it cannot be modified, cancelled, refunded or removed.
Can you get a refund on top up vouchers?
Unless the store is at fault, they are under no obligation to refund or replace it for you.
Can I get a refund on pay as you go credit?
A: The PAYG team confirmed that the refund can only be processed on an active account. As soon as the refund is processed the account is disconnected and the number can’t be ported out to a different network.
How do I cancel my EE voucher?
You can easily change or cancel your recurring top-up:
- log in to My EE.
- call 150.
- text STOP REC to 150.
How can I return my mobile topup?
As Coins, Bank Transfers and Crypto payments do not provide automated refund solutions, we will now issue any refunds due to a failed top-up directly inside our MobileTopup Android App. Simply go into your Pending orders inside the app, and click on Options -> Request Refund.
How can I get my money back from mobile recharge?
Issue a full or partial refund in Recharge
Locate the charge that needs to be refunded and select the drop-down arrow to expand the Charge details. Enter the amount to be refunded in the Refund by amount field. Click Refund and select Process refund when prompted.
How do I get a refund on O2?
You can contact us to arrange a refund by calling 202 for free from your O2 mobile, or 03448090202 from a landline (charged at national rate). Your airtime account balance needs to be showing in credit before we can give you a refund.
Can I get a refund on 02 top up?
We will not be able to reverse or refund any payment made using the Pay As You Go top-up service which has been incorrectly attributed as a result of your error. Once you have completed a top-up, you’ll be notified by SMS to the O2 Pay As You Go phone credited.
How do I get a refund from 3?
Customers can request their money back online or by calling. Three: No automatic refunds are given. Similar to TalkTalk, Three say that if customers end up with a credit balance on their final bill, they should call so “we’ll check everything to see if we need to give you a refund”.
Can I get refund on Vodafone top up?
Vodafone says that it does not routinely repay unused top-ups when an account is closed. It points to its terms and conditions which do, indeed, state that, once they’ve parted with their money, customers are not entitled to refunds.