Can UPS just leave a package?
Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver’s discretion. This could include the front porch, side door, back porch, garage area, or with a neighbor or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
What happens to UPS package if not home?
delivery, UPS will hold your shipment for five business days at the nearest UPS center. If the shipment is not picked up within five business days, it will be returned to the sender. … shipments are automatically returned to the sender on the same day the final delivery attempt is made.
Does UPS leave packages at the door apartment?
UPS will make up to three attempts to deliver packages directly to the door of gated addresses, such as subdivisions with a gated entry. If there is not a guard on duty to allow driver entry, we will leave a UPS InfoNotice® in an available, visible area.
Why won’t UPS leave packages?
If the sender has specified that an adult signature is required, you cannot authorize delivery release online. You can, however, redirect it to a UPS customer center. … You could either have your package left at a UPS location, such as The UPS Store or a UPS Access Point® location, or change your instructions.
Where can I leave a UPS package?
Yes, we can hold your eligible packages at The UPS Store, a UPS customer center, a UPS Access Point™ location, or at one of our partner retail locations. If you are a UPS My Choice® member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge.
Does UPS knock on your door?
A spokesman for UPS said, “UPS does train its drivers to ring or knock on the door to let customers know a package has been delivered… … UPS offers online alerts it calls “my choice” for upcoming deliveries. That service allows customers to request where they would like a package left.
Why did my package leave my state?
Traffic—Rush hours, roadblocks, and similar traffic conditions often lead to packages getting delayed and rerouted. Customs clearance—Certain states require you to provide specific documentation to receive packages. If you fail to do so, packages will most likely be stuck until the issue is resolved.
Can UPS ask you to call?
A request initiated by the Shipper for UPS Freight to call the customer as a condition necessary to deliver the shipment.
How many attempts does USPS make?
The Postal Service (USPS) will make 1 or 2 attempts to deliver, based on the carrier’s knowledge. After the attempts, the package will be held for 15 days from the intial delivery attempt and then returned to sender.
Is UPS responsible for stolen package?
A: Ronna Branch, a spokeswoman for UPS, said if one of its drivers releases a package and it is stolen, UPS is liable for the contents unless the shipper instructs the company to release the package no matter what.
What makes a package undeliverable?
A package might be returned as undeliverable for several reasons: The address is incorrect or outdated. … You used a restricted address. If you send the order to a prison, correctional facility, or other similar institution, the products and/or the carrier responsible for delivery may be subject to specific restrictions.